Cleaning & Facilities Management
With vast experience in manpower management and contract service delivery among our shareholders, we have formulated a service approach which adequately addresses the challenges of the cleaning and facilities management sector:
Time and effort is applied in order to ensure that we understand and document the requirements of each project. Emphasis is placed on recruiting the correct levels of individuals appointed for each project a training plan is formulated for each project, and staff are evaluated against specific output son a continuous basis.
Dedicated supervision monitors and evaluates our staff performance. Independent intelligence operations are integrated into our workforce and ensures that we remain abreast of labour or criminal related challenges which may be encountered.
Customer satisfaction is evaluated on an ongoing basis, and corrective measures communicated during customer feedback sessions. Our people focus management strategy ensures that our staff are treated with dignity and respect, which in turn provides us with a motivated and satisfied employee, resulting in an improved service to our customer.
